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FAQ's

Signage Player

Q : I have 3 screens. How many players do I need for all 3?

A : You will require one player for each screen. If you got 3 screens you will require 3 players.

Q : How easy is it to connect this player with my TV?

A : Its very easy to connect signage player to your normal TV. Just connect the player with HDMI and USB cable with your TV. The HDMI cable will be used for streaming your menu and USB cable will be used to power-up the player. So when you turn on your TV your player will automatically start.

Q : Do I need to connect this player with internet?

A : If you want to control / update / edit your menu remotely you will be required to connect your signage player with the internet. If you do not wish to update your menu then its not required. Signage player can run without the internet.

Q : How can I update my menu later on ?

A : We will give you a login & password . With this login you will be able to control your menu from any where ( Internet connection is required for this action) .

Q : Do I need to pay cloud software subscription fee?

A : No this could software is completely free for lifetime.

Custom Animated Design

Q : How do I submit my menu when I place my order?

A : You can upload scan copy of your menu in PDF/JPEG format or in MS word or MS excel format. Or you can email us your menu at sales@khazina.co.uk with your order reference number.

Q : What about my product images or videos?

A : If you have your own products professional photographs and videos . Please send us via email we will include you images and videos . We will include these in your custom design.

Q : I dont have my products images and videos what should I do?

A : Don't worry we have thousands of stock images and videos. But keep in mind that these stock images will not completely match your original products.

Q : What is design instruction?

A : Design instructions mean, which colours you want to use for your menu design, how do you want to split your menu on different screens (for example screen 1 burger, screen 2 pizza, screen 3 offers). This is if you are buying for more than one screen.

Q : How many items can fit in one screen? ?

A : There are two types of designs we can create for you. One is called menu design and the other is called offer design. Refer to examples below.

In menu design maximum recommended items are 20 ( according to menu design research if you add more than 20 items in one menu the design will confuse the customer to chose his/her item and font will become more smaller and non readable) . In offer design we will create maximum 5 offer for you . If you want more than 5 offers there will be extra charge for that .

Our Valuable Customers Experiences